Right now, as you read this, people are talking about your brand. And your competitor’s brands. Your customers, your suppliers, your employees – they are expressing their opinion on social media. If you could listen to them, you could uncover a plethora of information that could help you develop a targeted brand strategy, and see more Return on Investment from your social media spend.
And that is exactly what our social media analytics offering can do for you - be your eyes and ears on the ground, and transform information to recommendations. No need to go all over the web to find what tools suit you best, and then struggle to suit it to your needs. We create a one stop, customized analytics solution – to help you align your social media effort to your business goals.
Brand Awareness
- How many more people are you able to reach through your ongoing social media engagement
- Where do they come from – what kind of audience are you attracting
Conversion
- Track sales generated through social media
Increase customer satisfaction / Improve brand responsiveness through issue resolution
- Sentiment Analysis: What are people talking about your brand
- We Categorize and Channelize customer complaints / messages in social media to relevant department to increase your brand’s responsiveness to the market
Target the relevant audience
- Through our keywords analyzer, we help you uncover what attracts the customer – and lead them to discover your products
Benchmarking
- Engagement : compare your brand’s social media engagement to those of competitors; uncover the underlying message and target your strategy - number and type of responses your brand posts have got, compared to competitors
- Compare Brand responsiveness : How responsive is your brand to fan posts, compared to competitors
You can engage us in :
- An on-demand short term project – we solve for time bound, specific questions that your business has
- A long term ongoing assignment – our analysts partner with you for a longer period of time to meet your ongoing needs
USA : +1 727 490 3166
India : +91 1147044570