CMS Wire
All the Content Management, Web Publishing and Enterprise 2.0 news you can handle. We think about content and dwell upon collaboration.
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Qualtrics Taps CrowdStrike to Safeguard AI-Driven Customer and Employee Experience
As data misuse tops AI concerns, the integration adds automated controls and visibility inside the platform.
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The First AI Social Network Is a Warning Shot
Moltbook, the AI social media for bots, was mostly roleplaying this time. What happens when it's not?
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Upgrading Workflows With Agentic AI
Generative AI will soon take a back seat to agentic AI, as organizations demand more optimized work processes.
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Email Marketing Is Now a Machine-to-Machine Sport
Agents run campaigns. Assistants summarize messages. Humans see what the systems decide is worth attention.
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Machine Customers: The Structural Break in Customer Experience
This isn’t another digital channel. It’s a shift in who — or what — makes the buying decision.
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