SigmaWay Blog
SigmaWay Blog tries to aggregate original and third party content for the site users. It caters to articles on Process Improvement, Lean Six Sigma, Analytics, Market Intelligence, Training ,IT Services and industries which SigmaWay caters to
How To Reduce Customers Service Worker Turnover
According to a survey, for hiring a customer service worker, an employer approximately spend $8800 on hiring and training and 70% of customer service worker leave a job within 1year. Some steps for employee retention are: • Provide training to workers and motivate them.
• Evaluate the performance of the employees and give feedback.
• Implement the customer service training software.
• Give employee work from home choice, this will reduce cost per employee up to $2000.
Read more at: http://www.entrepreneur.com/article/245524
Stay Informed
When you subscribe to the blog, we will send you an e-mail when there are new updates on the site so you wouldn't miss them.
About the author
Sigma Connect
Comments